Authentication & MFA 3

• ⇅ Microsoft Authenticator - Troubleshooting Updated

  Updated: Monday, September 14, 2026 mfa microsoft 365 microsoft authenticator security info troubleshooting

• ⇅ Microsoft Authenticator - Add from Security Info portal Updated

  Updated: Monday, September 14, 2026 mfa microsoft 365 microsoft authenticator security info

• ⇅ Microsoft Authenticator - First-time setup Updated

  Updated: Monday, September 14, 2026 mfa microsoft 365 microsoft authenticator security info

General Triage 1

• ⇅ Password Management

  Updated: Thursday, August 13, 2026

Printing & Scanning 3

• ⇅ Sending eFax via the WestFax Portal

  Updated: Wednesday, August 12, 2026 efax fax westfax

• ⇅ Sending eFax via Email

  Updated: Wednesday, August 12, 2026 efax email fax westfax

• ⇅ Sending eFax via Copier

  Updated: Wednesday, August 12, 2026 copier efax fax westfax

Classroom & AV 1

Installed classroom, meeting room, auditorium, and presentation AV technology outside FAIC/Schafer-specific ownership.

• ⇅ Classroom Troubleshooting Guide

  Updated: Wednesday, August 26, 2026 a/v classroom lectern guide projector troubleshooting

Network & Connectivity 1

• ⇅ Student Wi-Fi Guide

  Friday, August 21, 2026 echo ecsu-public nintendo playstation roku student switch tv warrriornet wifi wireless xbox

Enterprise Applications & Data 3

• ⇅ Understanding Active Assignments vs. Assignment History in eWeb

  Updated: Monday, August 24, 2026 eweb

• ⇅ Class Schedule Card

  Updated: Wednesday, August 12, 2026 ellucian defect eweb experience delivered card

• ⇅ Banner Sessions Blocking and Duplicating

  Updated: Wednesday, August 12, 2026 banner admin banner appnav banner proper ellucian

Blackboard 1

• ⇅ New for Fall 2026: LockDown Browser for Blackboard Ultra Exams Updated

  Updated: Friday, September 11, 2026

Microsoft 365 Troubleshooting 1

• ⇅ Accessing a Shared SharePoint Online File or Folder as an External Collaborator Updated

  Updated: Monday, September 14, 2026 entra-id guest-account microsoft-365 sharepoint-online