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Adding Printers on Campus to Your Computer

Creation date: 9/29/2026 9:50 AM    Updated: 10/8/2026 1:46 PM   mac printing printing windows printing
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Windows Devices

*If you are using a laptop, you must be plugged into the wired network via ethernet or docking station.

1. Open "File Explorer" either in your taskbar or searching for it in Windows Search.


2. In "File Explorer", enter one of the following below and hit ENTER in the address bar. The printer you need may vary by server. Ask a member of your department for the exact path and name of the printer.
  • For B&W Canon printers: \\ecsu-canon 
  • For colored Kyocera or other brands: \\ecsu-others
  • For Enclave users: \\ecsu-encprint

3. Once the folder opens with the printers listed, navigate to the printer you want to add. From here, double click the printer's name OR right click and "connect". This will add the printer to your machine, and you can select it to use.


Mac Devices

This guide walks you through installing the Microsoft Universal Print app on macOS and adding your department's printers. Once set up, the printers appear in the standard print dialog of every app — just like any other printer.

Prerequisites

Before you start, confirm the following:

  • macOS Sonoma 14.6.1 or later — click  → About This Mac to check. If you're on an older version, update via  → System Settings → General → Software Update.
  • A Microsoft Entra ID (work or school) account — this is the same account you use for Outlook, Teams, etc.
  • A Universal Print license assigned to your account — your IT department handles this. If you get a license error, contact them.
  • The printers must already be registered in Universal Print and shared with you — also handled by IT.

Step 1: Sign In

  1. Open the Applications Folder on your Mac.
  2. Search for "Universal Print" and open.
  3. Open System Settings ( → System Settings).
  4. Scroll down the left sidebar and click Universal Print.
  5. The first time, a consent prompt appears — click Allow and follow the on-screen instructions.
  6. Click Sign In.
  7. Sign in with your work or school email and password.
  8. Complete any multi-factor authentication (Authenticator app, SMS, etc.).
  9. When prompted, click Continue to finish signing into the Universal Print Mac client.

Step 2: Add Department Printers

  1. In the Universal Print settings pane, click Add Printer (or Add printers).
    • Search by printer name or location using the search field (press Enter after typing).
  2. Check the box next to each printer you want to add.
  3. Click Add.
  4. The printers install — this may take a few seconds. Once done, they appear under Printers & Scanners and are available system-wide.

Tip: If a printer you expect isn't showing up, it may not be shared with you. Contact your IT help desk and ask them to verify the printer is registered in Universal Print and shared with your account or security group.

Step 3: Print

  1. From any application, press ⌘P (or File → Print).
  2. In the print dialog, select the Universal Print printer you added.
  3. Set your print options (copies, pages, color/B&W, duplex, etc.).
  4. Click Print.

The job is submitted to the cloud and released to the physical printer — no VPN, no print server, no driver installs.

Troubleshooting

ProblemWhat to Check
Universal Print doesn't appear in System SettingsThe app didn't install. Re-open the App Store, search for "Microsoft Universal Print," and install it. If it says "Open" instead of "Get," click Open and then check System Settings again.
Sign-in failsMake sure you're using your full work/school email. If MFA fails, try again — timed-out MFA prompts are a common cause.
"No printers found" or printer missingConfirm with IT that the printer is registered in Universal Print and shared to your account. Also check that the printer's macOS support setting isn't hiding it (IT can verify).
Print job fails / doesn't come outConfirm you're signed in and online. If the printer is a connector-based printer that isn't fully supported on macOS, jobs may fail silently — ask IT to check the connector version and printer compatibility.
"You don't have permission" on a printer you addedPrinters are visible to all users on the Mac, but only users with permission can actually print. You likely added a printer shared with someone else. Remove it and add only printers shared with you.

Notes

  • Printers you add are visible to all user accounts on the Mac, but print jobs always submit under the currently signed-in user's identity.
  • No additional license beyond your existing Universal Print-eligible M365 license is needed.
  • Works from anywhere with an internet connection — no need to be on the office network or VPN.

Last updated: October 2025 · Source: Microsoft Learn — Universal Print on macOS

Configure Universal Print on macOS | Microsoft Learn

Learn how to set up and use Universal Print on macOS

 

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